Frequently asked questions
How to Order
Simply choose your product at the check out page, select your quantity, click add to cart. When you're ready to check out, fill out your shipping address and contact information and click "Complete". Once your order has been completed, you will receive instructions on how to send an Etransfer payment. Sign into your online banking & follow the instructions to send payment. Once we receive your payment, we will pack your order in a discreet & smell proof packaging and ship it to you via Canada Post. You will automatically receive an email with your tracking number once it ships.
If any of this confuses or concerns you, feel free to give us a call or shoot us an email via our contact page!
All orders are shipped via Canada Post. We only ship to valid Canadian adresses. All orders will receive a tracking number. Any packages that are lost or returned during the shipping process will be replaced immediately, free of charge.
Due to safety and identity concerns for our company, we do not do any monetary refunds. However, if you are unsatisfied with any aspect of your order we will do our best to compensate you accordingly. Each situation is treated uniquely, but optional compensations include product or store credit coupons. If you have any concerns or issues with your order, please contact us via the contact page on the website.